Businesses all over get flack for abusing and inventing vocabulary to fit their needs, or, as some see it, to deceive their customers. See the Starbucks Venti saga for a model of word rage.

The Chinese service industry is not immune.

Last night at the famously poorly-managed 鸿毛饺子 restaurant, the waitress managed to elicit near-shrieks of indignation during the ordering process when she said, in response to the request for one dish:

“… qìng le”

The first customer response was, 什么？ (“Shénme?” = what?) Continue…